Where does the panic button work?
The button works wherever your phone has a mobile data or Wi-Fi connection: the alert, your live position and the call-back from the LEON control room work everywhere. LEON agents are dispatched in the areas where LEON operates (French Riviera, Monaco, Paris and our other cities); elsewhere, we alert your contacts and call the local emergency services with you.
What happens if there is no network?
The alert needs a data connection to reach LEON. If it cannot be sent, the app shows it, and the Call LEON button on the same screen places a normal phone call to the control room. In that case also call 112, which works on any network in Europe.
Does it replace 112, 17 or 15?
No. The LEON panic button is an extra layer, not a replacement for the emergency services. If there is a risk to life, the LEON operator calls 112, 17 or 15 with you and stays on the line until help arrives.
What happens to my data and my location?
Your position is shared only while an alert is open, and only with the LEON control room, the agents handling the alert and the contacts on your plan. It is not sold or used for advertising, and you can ask us to delete your data at any time by writing to [email protected].
How do I add family members or employees?
After you subscribe, each person installs the LEON app with their own phone number. Send us the numbers (or add them from your account) and we link them to your plan: up to 6 phones for Family, as many as you need for Business.